Refund & Return Policy

S3 Luxury

At S3 Luxury, we strive to provide high-quality products and a smooth shopping experience. Please read our refund and return policy carefully before making a purchase.

1. Return Eligibility

We accept returns only under the following conditions:

• The product is damaged, defective, or leaked at the time of delivery
• The wrong product has been delivered
• The return request is raised within 3 days of delivery

To be eligible for a return:

• The product must be unused
• The product must be in its original packaging
• Unboxing video is mandatory as proof

2. Non-Returnable Items

We do not accept returns in the following cases:

• Change of mind after purchase
• Used or partially used products
• Fragrance preference not matching expectations
• Products without original packaging

3. Refund Process

Once your return request is approved:

• The product will be picked up (if applicable)
• After inspection, the refund will be initiated
• Refund will be processed within 5–7 working days

4. Refund Mode

• Refund will be credited to the original payment method
• In case of Cash on Delivery (COD), refund will be processed via bank transfer or UPI

5. Replacement Policy

• Replacement is available only for damaged or incorrect products
• Replacement request must be raised within 3 days of delivery

6. Cancellation Policy

• Orders can be cancelled only before dispatch
• Once the order is shipped, cancellation is not allowed

7. Contact Us

For any return or refund-related queries, please contact us:

Email: s3luxuryessentials@gmail.com

8. Important Note

S3 Luxury sells fragrances inspired by premium trends. Since perfumes are personal-use products, returns based on fragrance preference will not be accepted.

We appreciate your understanding and support in helping us maintain product quality and hygiene standards.